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FAQ

What is an eSIM?

An eSIM is a digital SIM card embedded directly into your device. It allows you to activate a mobile plan without the need for a physical SIM card.


How does an eSIM work?

eSIM technology enables you to download and switch between multiple mobile plans directly on your device, eliminating the need to insert a physical SIM card.


How to activate an eSIM?

Once you purchase a plan, you’ll receive a QR code or an activation link. Simply:

  1. Scan the QR code with your phone’s camera.
  2. Follow the provided instructions to activate your eSIM.

How to use the eSIM service?

  • For iOS:

    • Requires iOS 12.1 or later and an unlocked iPhone.
    • iPhones XR and newer support eSIM.
    • If your phone is locked to a carrier, contact your provider to unlock it.
  • For Android:

    • Many Samsung models, Google Pixel devices, and other smartphones support eSIM. Check your device specifications to confirm.

Which phones are compatible with eSIM?

Many recent phones support eSIM. Visit our dedicated page on eSIM-compatible phones to view the full list and detailed information.


When should you use an eSIM?

  • Add a local data plan when traveling abroad.
  • Keep your main line for calls and SMS while using an eSIM exclusively for data.

How to set up an eSIM?

On iOS:

  1. Purchase an eSIM plan from our website.
  2. Receive a QR code via email.
  3. Go to [Settings] > [Cellular] > [Add Cellular Plan].
  4. Scan the QR code and follow the instructions.

On Android:

  1. Purchase an eSIM plan from our website.
  2. Receive a QR code via email.
  3. Go to [Settings] > [Network & Internet] > [Add Mobile Plan].
  4. Scan the QR code and follow the instructions.

Other Frequently Asked Questions:

  • Are voice calls and SMS included?
    No, only data services are available with our eSIM plans.

  • Do I need to enable data roaming?
    Yes, enable data roaming to use an eSIM. Be sure to turn it off once your usage ends.

  • What if I lose my QR code?
    Check your email or contact our customer support to get a copy.

Nombre de cartes eSIM prises en charge par les smartphones et les objets connectés

 

 

Manufacturer Phone Model No. of eSIMs
Apple iPhone XR 20
Apple iPhone XS 20
Apple iPhone XS Max 20
Apple iPhone 11 20
Apple iPhone 11 Pro 20
Apple iPhone 11 Pro Max 20
Apple iPhone SE (2020) 20
Apple iPhone 12 Mini 20
Apple iPhone 12 20
Apple iPhone 12 Pro 20
Apple iPhone 12 Pro Max 20
Apple iPhone 13 mini 20
Apple iPhone 13 20
Apple iPhone 13 Pro 20
Apple iPhone 13 Pro Max 20
Apple iPhone SE (2022) 20
Apple iPhone 14 20
Apple iPhone 14 Plus 20
Apple iPhone 14 Pro 20
Apple iPhone 14 Pro Max 20
Apple iPhone 15 20
Apple iPhone 15 Plus 20
Apple iPhone 15 Pro 20
Apple iPhone 15 Pro Max 20
Apple iPad Pro (2018 and onwards) 20
Apple iPad Air 20
Apple iPad 20
Google Pixel 3 1
Google Pixel 3a 1
Google Pixel 4 1
Google Pixel 4a 1
Google Pixel 5 1
Google Pixel 6 1
Google Pixel 6a 1
Google Pixel 6 Pro 1
Google Pixel 7 1
Google Pixel 7 Pro 1
Google Pixel 8 1
Google Pixel 8 Pro 1
Google Pixel Fold 1
Huawei P40 1
Huawei P40 Pro (not including the P40 Pro +) 1
Huawei Mate 40 Pro 1
Motorola Razr 2019 1
Motorola Razr 5G 1
Motorola Razr 40 1
Motorola Razr 40 Ultra 1
Motorola Razr+ 1
Motorola Edge+ 1
Motorola Edge 40 1
Motorola Edge 40 Pro 1
Motorola G52J 5G 1
Motorola G52J 5G Ⅱ 1
Motorola G53J 5G 1
Samsung Galaxy Z Flip 1
Samsung Galaxy Z Flip 5G 1
Samsung Galaxy Z Flip3 5G 1
Samsung Galaxy Z Flip4 1
Samsung Galaxy Z Flip5 5G +5
Samsung Galaxy Fold 1
Samsung Galaxy Z Fold2 5G 1
Samsung Galaxy Z Fold3 5G 1
Samsung Galaxy Z Fold4 1
Samsung Galaxy Z Fold5 5G +5
Samsung Galaxy S20 5
Samsung Galaxy S20+ 5g 5
Samsung Galaxy S20 Ultra 5
Samsung Galaxy S20 Ultra 5G 5
Samsung Galaxy S21 5
Samsung Galaxy S21+ 5G 5
Samsung Galaxy S21 Ultra 5G 5
Samsung Galaxy S22 +5
Samsung Galaxy S22+ +5
Samsung Galaxy S22 Ultra +5
Samsung Galaxy Note 20 Ultra 5G 5
Samsung Galaxy Note 20 5
Samsung Galaxy S23 +5
Samsung Galaxy S23+ +5
Samsung Galaxy S23 Ultra +5
Rakuten Mobile Rakuten Mini 1
Rakuten Mobile Big-S 1
Rakuten Mobile Big 1
Rakuten Mobile Hand 1
Rakuten Mobile Hand 5G 1
Oppo Find N2 Flip 1
Oppo Find X3 Pro 1
Oppo Reno 5 A 1
Oppo Find X5 1
Oppo Find X5 Pro 1
Oppo A55s 5G 1
Oppo Reno 6 Pro 5G 1
Sony Xperia 10 III Lite 1
Sony Xperia 10 IV 1
Sony Xperia 10V 1
Sony Xperia 1 IV 1
Sony Xperia 5 IV 1
Sony Xperia 1 V 1
Sony Sony Xperia Ace III 1
Honor Magic 4 Pro 1
Honor Magic 5 Pro 1
Honor 90 1
Xiaomi 12T Pro 1
Xiaomi 13 1
Xiaomi 13 Lite 1
Xiaomi 13 Pro 1
Xiaomi 13T Pro 1
Sharp Aquos Sense6s 1
Sharp Aquos sense 7 1
Sharp Aquos sense 7plus 1
Sharp Aquos Wish 1
Sharp Aquos wish 2 SHG08 1
Sharp Aquos wish3 1
Sharp Aquos Sense4 lite 1
Sharp Aquos zero 6 1
Sharp Simple Sumaho6 1
Sharp Aquos R7 1
Sharp Aquos R8 1
Sharp Aquos R8 Pro 1
DOOGEE V30 1
OnePlus 11 1
HAMMER Blade 3 1
HAMMER Explorer PRO 1
HAMMER Blade 5G 1
Nokia XR21 1
Nokia X30 1
Nokia G60 5G 1

 Source : https://esimcard.com